Privacy Policy

Last updated August 6, 2026.

OffMarket.Deals is an off-market real estate marketplace. Sellers and wholesalers submit property opportunities, and registered buyers get access to them. This policy explains, in plain language, what personal information we collect, how we use it, who we share it with, how long we keep it, and the choices you have — including how to unsubscribe in one click.

It covers this website and the emails we send. If anything here is unclear, email us at deals@offmarket.deals and we'll help.

Information we collect

Account and sign-in

You sign in with your email address and a one-time code we email you — there are no passwords to create or store. To finish creating your account we ask for your first and last name. We store your email, your name, and the notification and marketing preferences described below. The login codes are short-lived and stored only as a hashed value, never in plain text.

Contacts we add on your behalf

Some accounts are created from contact lists our team imports (for example, real estate investors and buyers we already work with or have sourced), rather than from a self-signup. Our team may also create an account for you, or list a property in your name, at your request or as part of working with you. If that is how your address entered our system, you can opt out of all email from us at any time using the one-click link in any message, or by emailing deals@offmarket.deals.

Deal submissions

When you submit a property you provide details about it: the street address, city, state and ZIP, price, property type, bedrooms, bathrooms, square footage, unit count, monthly rent, a description, and any access instructions. You may also upload photos and a contract document (PDF or Word). We keep both your original photo files and the optimized versions we display; the optimized versions we serve have their embedded metadata stripped, but the original files you upload are retained as-is and may still contain metadata such as location data. On the website, a property's full street address is shown only to signed-in members, not to anonymous visitors — but the deal emails we send (the weekly digest and instant deal alerts) include the full street address, so anyone we email a deal to, including contacts we have added who have not signed in, receives it.

Buyer inquiries and contact messages

When you inquire about a deal, we record your message together with the name and email on your account. To detect and trace abuse, we also record the IP address and browser user-agent of the inquiry. Our public contact form collects the name, email and message you enter, along with the same anti-abuse signals. Inquiries and contact messages are also emailed to our team.

Preferences

You can save "buy box" preferences — target markets, price range, property types, minimum bedrooms and financing preference — and control which emails you receive. When you opt in to marketing email, we record that consent with a timestamp so we can honor it.

Information collected automatically

Like most websites, we set a small number of cookies (see Cookies and analytics below) and our servers keep standard logs. We use a bot-defense challenge and a privacy-focused analytics tool, and we collect diagnostic data when something goes wrong so we can fix it.

What submitting a listing makes public

If you submit a property, it's worth knowing exactly which parts of it other people can see. What you provide falls into three groups:

  • Public to anyone. The listing itself is visible to every visitor, whether or not they have an account, and may be indexed by search engines: its title, photos, asking price, city, state and ZIP, and the property details you enter — property type, bedrooms, bathrooms, square footage, unit count, and the description. If you enter a monthly rent, it is public too: it appears on the listing's homepage card as a dollar figure next to a gross-yield percentage worked out from it and the asking price. Any external photo-gallery link on the listing is public as well. The photos we display are served with their embedded metadata removed. Treat anything shown on the public listing as information you are publishing — others can view, save and share it.
  • Signed-in members only. The full street address is the one part of your submitted details we keep from anonymous visitors: on the website it is shown only to signed-in members, and an anonymous visitor sees a placeholder in its place. As noted above, the weekly digest and instant deal alerts also include the full street address, so anyone we email a deal to receives it that way. This gate covers the address field only — if you type the street address into a public field such as the title or description, it is published there for everyone to see.
  • Never shown on the site. The contract document you upload, and the original versions of your photos (the unmodified files you uploaded, which we archive but never serve), are never displayed and cannot be reached by a link. The access instructions you provide are not published either — they go only to our team (see Who we share information with).

How we use your information

  • To run the marketplace — create and secure your account, show deals, and connect buyers with sellers.
  • To send you service ("transactional") email you can't opt out of while you have an account: sign-in codes, and reminders before one of your listings expires (which include a link to renew it).
  • To send deal email that comes with a free account — a weekly digest of new deals and, where enabled, instant deal alerts matched to your buy box. You can turn these off at any time.
  • To send promotional email, only to members who have opted in.
  • To keep the site secure and prevent abuse (the bot challenge, rate limiting, and the inquiry IP/user-agent above).
  • To understand how the site is used and improve it, through aggregate analytics.

We do not sell your personal information, and we do not share it for third-party advertising.

Cookies and analytics

We use essential cookies to keep you signed in and to protect forms against cross-site request forgery. These are required for the site to work.

In production we use Matomo Cloud, a third-party analytics service, to measure pageviews, link clicks and a few conversion events (such as completing signup or sending a contact message). Matomo also sets its own first-party analytics cookies to measure site usage (not advertising cookies). We do not use advertising cookies or sell analytics data. Analytics is not loaded in our development or test environments.

Who we share information with

We share information only with the service providers that help us run OffMarket.Deals:

  • Postmark — delivers our email (sign-in codes, notifications, the weekly digest and deal alerts).
  • Cloudflare — provides the Turnstile bot-defense challenge; solving it sends a token and your IP address to Cloudflare.
  • Microsoft Azure — hosts the application and stores uploaded photos and documents.
  • Sentry — receives diagnostic error reports (such as the error type, technical stack trace, and the page or request where an error occurred) so we can fix problems. We do not enable Sentry's optional collection of request bodies, cookies, or personal identifiers.
  • Matomo Cloud — provides the website analytics described above.
  • A workflow-automation service we use to route new deal submissions to our team, which receives the deal's details (including its address and any access instructions) and the submitter's account information (name, email, and internal identifiers).

We may also disclose information when required by law or to protect the rights, safety and security of our users, our business, or the public; and in connection with a merger, acquisition or sale of assets, in which case we will continue to protect it under this policy.

How long we keep information

  • Your account and profile information is kept for as long as your account exists.
  • Deal listings and the photos and documents submitted with them may remain on the site after they expire or sell — expired listings are marked as such rather than removed.
  • Buyer inquiries — including the anti-abuse IP address and user-agent — are kept indefinitely as part of our permanent record, so an abusive inquiry can still be traced. Messages sent through our general contact form are not stored in the site's database; they live only in our email inbox.
  • Sign-in codes are hashed and expire within minutes.
  • We keep unsubscribe and suppression records for as long as needed to honor your opt-out.

You can ask us to delete your personal information as described below; some records may be retained where we are permitted or required to keep them.

Your choices

  • Unsubscribe with one click. The weekly digest, our deal alerts, and any promotional email each include a one-click unsubscribe link (and support the one-click unsubscribe button your mail app may show). It stops the email that link belongs to: the weekly digest link stops the digest, a deal-alert link stops the alerts, and a message that covers all of our deal email — such as a product announcement — stops all of it at once. You can also turn each off individually in your profile.
  • Manage preferences. Signed-in members can turn the weekly digest and instant deal alerts on or off, opt in or out of marketing email, and update their buy box and name, from your profile. Anyone can also use the unsubscribe page.
  • Access or delete your data. Email deals@offmarket.deals to request a copy of your information or ask us to delete it, and we will respond.

Note that service (transactional) email tied to an active account, such as sign-in codes, is not something you can opt out of while your account is open.

Our emails and how we got your address

We email you for three reasons: service messages required to operate your account; the weekly digest and deal alerts included with a free account, which you can turn off any time; and promotional messages. When we send promotional email, we send it only to members who have opted in. Our emails may include open tracking, which tells us whether a message was opened, so we can measure and improve them.

If you received outreach from us and don't remember signing up, your contact details may have come from a real estate contact list we sourced or imported. You can opt out of all of it in one click using the unsubscribe link in any message, or by emailing deals@offmarket.deals. We identify ourselves in our messages, include a working opt-out, and honor opt-out requests promptly.

Security

We protect your information with passwordless sign-in, encryption of data in transit, bot defense, and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information.

Children

OffMarket.Deals is a marketplace for real estate professionals and is not intended for children. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the "last updated" date above, and for significant changes we'll take reasonable steps to let you know.

Contact us

OffMarket.Deals is operated by Rob Bergeron, a licensed Realtor in the Commonwealth of Kentucky, based in Louisville, Kentucky. For any privacy question or request: